We are committed to delivering our products in the most cost-effective and transparent way. Please read the following shipping policy to understand the international fulfillment process for your order.

1. Processing and Handling Time

  • Handling Time: 1–2 business days (Monday–Friday) for order verification, quality inspection, and packaging. Excludes weekends and public holidays.
  • Order Cutoff Time: Orders placed after 2:00 PM (GMT+8) will begin processing on the next business day.
  • Customer Reminder: Please double-check your shipping address before completing your purchase.

2. Shipping Origin

  • Shipping Location: All products are shipped directly from our international warehouse in China.
  • Total Delivery Time: Total delivery time = Handling Time + Transit Time.The estimated total delivery time is 11–22 business days (Processing Time + Transit Time).
  • Note: Some orders may ship from different warehouses. Any changes will be reflected in your shipping confirmation email.

3. Estimated Delivery Transit Time & Shipping Fee

Region Estimated Transit Time (Excluding Handling) Shipping Fee
United States, Canada, United Kingdom, Australia 10–15 business days $0 (Free)
France, Germany, Italy, Spain, Netherlands, Sweden, Norway 10–18 business days $0 (Free)
UAE, New Zealand 12–20 business days $0 (Free)

Important Note: Delivery times are estimates and may vary due to carrier delays, local customs procedures, public holidays, or unforeseen circumstances. Delivery times are not guaranteed.

4. Shipping Costs

Free Shipping: We proudly offer Free Worldwide Shipping on all orders. The shipping fee is $0 regardless of order size or destination.

5. Tracking Your Order

After your order is shipped, you will receive a shipping confirmation email containing your tracking number. Please allow 24–48 hours for the carrier to update tracking information. You can track your order on the carrier’s official website using the provided tracking number.

6. Customs and Import Duties (Taxes Included)

We operate on a Delivery Duty Paid (DDP) basis. All customs duties, import taxes, and VAT are included in the displayed product price. The price shown at checkout is the final price. No additional customs fees will be charged by your local customs upon delivery.

7. Incorrect Shipping Address

Customers are responsible for providing the correct shipping address. If a package is returned due to an incorrect address, any re-shipping fees will be the customer’s responsibility.